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AI strategy and adoptionTalent, leadership and capabilityOperating model and workforce transformationTransforming the people functionCulture and changeExecutive and leadership coachingDiagnosticSpeakingAbout TejalStart a conversation
AI StrategyTalent and LeadershipOperating ModelPeople FunctionExec Coaching

From AI pilots to value creation

Leaders are expected to deliver value from AI faster than their organisations can change.

Progress slows first in leadership and culture: leaders caught between pressure to deliver and the need to support their people, navigating ambiguity with no playbook, and teams unsure where they fit. Then it slows in the operating model: tangled processes, unclear decision rights, systems stitched together by hand.

I help leadership teams turn AI ambition into business results by redesigning how work gets done, building the capabilities people need and addressing the leadership decisions that hold progress back.

I am Tejal Shah, founder of Transformation Unlocked and former Chief Talent Officer at Kantar, a Microsoft frontier company, where I led AI transformation and cultural change first-hand, with a track record of moving the needle where it matters. Before that, Standard Chartered (strategy, investor relations, transformation) and PwC (M&A and private equity tax). Learn more about Tejal

Discuss your AI challengeSee the diagnostic
A keyhole opening onto a lit path with people walking toward the light

Turning AI ambition into business value through leadership, capability and work redesign

The stakes

The investment is made. The tools are live. So where is the value?

The cause is rarely the technology alone. It sits in the work itself, in how decisions get made, in the culture around them and in the capabilities that leaders and the wider workforce have yet to build.

Where I can help

Build confidence. Build capability. Simplify the work.

1

AI strategy and adoption

Develop your AI strategy, then build confidence and AI fluency at scale.

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2

Talent, leadership and capability

Build the talent, leaders, skills and mindset for new ways of human and AI working together.

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3

Operating model and workforce transformation

Simplify how work gets done, then transform the workforce around it, from strategic workforce planning to the size and shape of your teams.

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4

Transforming the people function

Reimagine what the people function becomes and how it best adds value, with responsible and inclusive AI built in.

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Underpinned by
5. Culture and changeMake new ways of working stick 6. Executive and leadership coachingSupport for the leaders carrying the change
Lights On · fixed scope

AI switches the lights on in a messy room. Leaders decide what to do with the mess.

Find out where AI is paying off in your business, where it is stuck, and the one decision you have been avoiding. Scope and fee are agreed on a short call.

See what is involved
  • Where AI value is being lost
  • What has to change in the work, the people and the rules
  • Your priorities for the next 90 days
Keynotes and workshop sessions

Courage to find the value in AI

Keynotes and workshops on the hard calls leaders must make to turn AI tools into business value, built on current research and my own transformation experience.

  • Sweet, Sour, Salty and Spicy: lessons in AI adoption

  • Workforce planning in an unpredictable environment

  • Bending without breaking: organisational readiness for AI-driven change

See all talks
Tejal Shah speaking in front of a slide about the AI adoption decision leaders have been avoiding
Next step

Start with a conversation

Reach out to Tejal for a complimentary 30-minute conversation, no obligation, to look at where you are and what a sensible first step looks like.

Start a conversation